Terms of Use

This website is operated by Waypoint Systems Arabia for Insurance Claims Settlement LLC, a Third-Party Administrator authorized and regulated by the INSURANCE AUTHORITY (IA) under the Insurance Law and Insurance Intermediaries Regulations.

Permitted Use

You may use this website for lawful personal and commercial purposes relating to the enquiry, purchase, and administration of TPA insurance registrations / settlements. You agree not to:

  • Use the website in any manner that violates applicable Saudi law, including the Saudi Cybercrime Law (Royal Decree No. M/17 of 1428H)
  • Attempt to gain unauthorized access to any part of our systems or infrastructure
  • Transmit unsolicited commercial communications, malware, or harmful code
  • Misrepresent your identity or provide false information in connection with any insurance application
  • Scrape, copy, or reproduce website content without written permission

Insurance Information – Not Advice

Information provided on this website is for general informational purposes only and does not constitute regulated financial advice. The appropriateness of any TPA insurance registrations / settlements product depends on your individual circumstances. You are encouraged to read the full product terms and conditions before purchasing.

Accuracy of Information

Waypoint Systems Arabia for Insurance Claims Settlement LLC, uses reasonable care to ensure that content on this website is accurate and current, we do not warrant that all information is free from error. The definitive terms of any insurance product are set out in the Policy Schedule and Policy Wording issued to you upon purchase.

Intellectual Property

All content on this website, including text, graphics, logos, trade marks, and software, is the intellectual property of Waypoint Arabia or its licensors and is protected under Saudi intellectual property law. No content may be copied, reproduced, or distributed without prior written consent.

Third-Party Links

Our website may contain links to third-party websites, including partner insurers, finance companies, and vehicle dealers. Waypoint Arabia is not responsible for the content, accuracy, or privacy practices of any linked third-party site.

Limitation of Liability

To the fullest extent permitted by Saudi law, Waypoint Arabia shall not be liable for any loss or damage arising from reliance on information published on this website, interruptions to website availability, or loss of data where such events are beyond our reasonable control. Nothing in these Terms limits liability for death or personal injury caused by negligence, or for fraud.

Governing Law and Disputes

These Terms of Use are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any dispute shall be subject to the exclusive jurisdiction of the competent courts of the Kingdom of Saudi Arabia, or as directed by Insurance Authority's dispute resolution procedures for insurance matters.

Anti-Fraud Reporting

Waypoint Arabia is committed to maintaining the highest standards of integrity and has a zero-tolerance approach to fraud and unethical conduct. Customers, partners and stakeholders are encouraged to report any suspected fraudulent activity via Email: anti-fraud@waypoint-arabia.com or Telephone: +966 11 512 8057. All reports will be treated confidentially, reviewed by the Compliance Department and investigated in accordance with applicable laws and internal procedures.

Whistleblowing (Speak-Up)

Waypoint Arabia is committed to fostering a culture of integrity, transparency, and accountability. We encourage employees, customers, suppliers and business partners to report any suspected misconduct, unethical behaviour, fraud, regulatory breaches, or violations of company policies. All reports will be handled confidentially, and the Company strictly prohibits retaliation against anyone who raises a concern in good faith.

Report a Concern:

Email: complaints.ksa@waypoint-arabia.com

Amendments

Waypoint Systems Arabia for Insurance Claims Settlement LLC, reserves the right to update these Terms of Use at any time. The revised Terms will be published on this page with an updated effective date. Continued use of the website after publication constitutes acceptance of the revised Terms.