Services

Comprehensive Claims Administration for the Saudi Insurance Market

Claims Solutions Built for Saudi Arabia

Our TPA framework embeds cost governance, indemnity control, and specialist technical expertise into every programme we manage. Whether supporting high-volume portfolios or specialist insurance products, our solutions are tailored to the operational and regulatory requirements of the Saudi market.

End-to-End Claims Management

Complete Claims Process Management

Flexible, scalable claims administration across the full lifecycle — from First Notification of Loss (FNOL) through settlement. Solutions are configured to your operational needs, whether handling high-volume motor and device claims or complex specialist cases.

Customer Experience

Designed Around the Modern Saudi

Bilingual (Arabic / English) digital platforms with real-time claim status, self-service tools, secure document upload via Absher-friendly identity verification, and automated workflows — delivering faster, consistent outcomes for Saudi claimants.

Cost Control & Risk Management

Managing Risk, Maximising Value

Cost governance is embedded into every claim. Desktop teams focus on fair, economical settlement, supported by specialist resources to mitigate losses and maximise recoveries in line with Saudi market norms.

Data, Insights & Reporting

Real-Time Visibility for Better Decision Making

Real-time dashboards, customised management information. These insights support operational oversight, risk mitigation, regulator engagement and strategic decision- making.

Let's Build Better Claims Experiences Together

Discover how Waypoint Systems Arabia can help your organisation improve efficiency, strengthen governance, and deliver exceptional customer outcomes.