Waypoint- File A Claim

Better Claims Administration for Business Growth

Today's insurance market demands faster service, greater transparency, and stronger operational efficiency. Waypoint Systems Arabia enables partners to focus on growth and underwriting performance while we manage the complexity of claims operations.

Lower loss adjustment expenses

Reduced cycle time and faster settlement

Higher Saudi customer retention and NPS

Stronger fraud detection and recovery rates

Demonstrable contribution to Vision 2030 financial sector KPIs

Claims Support Partner with Us

What Partners Receive

Branded customer experience (white-label or co-branded), Arabic and English

Real-time MIS dashboards and regulator-ready reporting

Integrated fraud detection and recovery

API and portal integration with your core policy systems

Dedicated account management and quarterly business reviews

Seamless Integration With Your Ecosystem

Core systems supported

Insurer policy admin systems;
Aggregator and broker platforms;
Claims systems;
Dealer Management Systems (sales and service)

APIs available

FNOL, claim status, document upload, settlement webhooks, customer notifications

Data exchange

REST APIs and secure batch (Excel / CSV) — encrypted in transit and at rest

Portals

Insurer portal, broker portal, repair partner portal — all bilingual

Hosting

Saudi-resident cloud infrastructure, in line with PDPL and Insurance Authority data localisation guidance

Insurers & Partners